Privacy Policy

‍Dream Time Renovations Effective Date: January 1, 2025 Last Updated: March 9, 2026

Dream Time Renovations ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website at dreamtimerenovations.com or contact us to request remodeling services.

By using this Site or submitting your information through any of our contact forms, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you contact us, request an estimate, or submit a form on our Site, we may collect:

  • Name — to identify you and personalize communication
  • Email address — to respond to your inquiry and send relevant updates
  • Phone number — to schedule consultations, appointments, and project communications
  • Home address or project address — to assess your remodeling project and provide accurate estimates
  • Project details — descriptions of your kitchen, bathroom, basement, or other remodeling needs

If you opt in to SMS messaging, we also collect and maintain records of your consent, including the date and time of opt-in.

Non-Personal Information

When you visit our Site, we may automatically collect certain technical information, including:

  • IP address and general geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring website or search terms that led you to our Site
  • Cookie and tracking data (see Section 6)

Customer Communication Records

We may retain records of your inquiries, estimate requests, project discussions, appointment history, and service interactions to better serve you over time.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services — responding to your remodeling inquiries, scheduling consultations, preparing accurate estimates, and managing your project
  • Communicate with you — sending appointment confirmations, project updates, scheduling reminders, and responses to your questions
  • Send relevant marketing communications — only with your consent, informing you of promotions, seasonal offers, or helpful remodeling information
  • Improve our website — analyzing how visitors use our Site so we can make it easier to navigate and more useful
  • Prevent fraud and maintain security — protecting the integrity of our Site and our business relationships
  • Maintain consent records — keeping accurate records of your communication preferences and opt-in history, as required by applicable law

3. SMS Messaging & Compliance

Dream Time Renovations may send you text messages to communicate about appointments, project scheduling, updates, and customer support. This section describes how our SMS program works and your rights as a participant.

How You Opt In

You opt in to SMS messaging by providing your phone number and checking the SMS consent box on our contact form or estimate request form. We maintain a timestamped record of every opt-in action.

Types of Messages We Send

  • Appointment confirmations and reminders
  • Project scheduling updates
  • Rescheduling notifications
  • Customer support responses

We do not send promotional SMS messages without your specific consent.

Message Frequency & Rates

Message frequency varies based on your interactions with Dream Time Renovations and the stage of your project. Standard message and data rates may apply depending on your carrier and plan.

How to Opt Out

You may cancel SMS messages at any time by replying STOP to any message you receive from us. You will receive a single confirmation message and will receive no further texts unless you choose to re-opt in.

How to Get Help

Reply HELP to any message, or contact us directly at:

Supported Carriers

SMS messaging is supported on AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

Age Requirement

You must be 18 years of age or older to participate in SMS communications from Dream Time Renovations.

SMS Data Protection — Important Notice

Dream Time Renovations does not share customer opt-in information — including phone numbers and consent records — with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of direct service delivery is permitted. All other use cases exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver your messages.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service Providers — We may share information with trusted third-party vendors who assist us in operating our business, such as scheduling software, payment processing, or SMS delivery platforms. These providers are contractually required to keep your information confidential and use it only to provide services on our behalf.

Legal Compliance — We may disclose information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of Dream Time Renovations, our customers, or others.

Business Transfers — In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if this occurs.

SMS Opt-In Data Exception — All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data transmitted to and from our Site
  • Secure access controls for systems that store customer information
  • Regular review of data collection and storage practices

That said, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us:

  • Analyze website traffic and understand how visitors use our Site
  • Remember your preferences for future visits
  • Improve website functionality and performance
  • Measure the effectiveness of our marketing efforts

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our Site. We may also use third-party analytics tools such as Google Analytics to help us understand Site usage patterns. These tools have their own privacy policies governing how they handle data.

7. Your Rights & Choices

You have the following rights regarding your personal information:

  • Access — You may request a copy of the personal information we hold about you
  • Correction — You may request that we update or correct inaccurate information
  • Deletion — You may request that we delete your personal information, subject to any legal retention obligations
  • Opt out of marketing emails — You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly
  • Opt out of SMS — Reply STOP to any text message to cancel SMS communications immediately
  • Withdraw consent — You may withdraw consent for future communications at any time by contacting us

To exercise any of these rights, contact us at ryan@dreamtimerenovations.com or 952-266-9248.

8. Third-Party Links

Our Site may contain links to third-party websites — such as product manufacturers, suppliers, or industry resources — that are not operated by Dream Time Renovations. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected through dreamtimerenovations.com and our direct communications. We encourage you to review the privacy policy of any third-party site you visit.

9. Children's Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately at ryan@dreamtimerenovations.com and we will take prompt steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify you by email or by posting a notice on our website. Your continued use of our Site after any update constitutes your acceptance of the revised policy. The most current version will always be available at dreamtimerenovations.com/privacy-policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Dream Time Renovations 150 E Travelers Trail Suite C, Burnsville, MN 55337  952-266-9248 ryan@dreamtimerenovations.com dreamtimerenovations.com

By using our website and services, you consent to this Privacy Policy.